KOED has been working exclusively with BMW cars and parts since 1993, and we would love to share this extensive experience and knowledge with you. Our great knowledge about BMW enables us to respond to almost any query about the BMW brand, whether it's spare parts, accessories, special inquiries, repairs guides and much more. If you happen to have a question that we can not answer, we are always able to refer you to other trusted sources in our network, that have knowledge of the specific challenge you have.
We are ready by phone +45 86 39 29 00 and by e-mail firstname.lastname@example.org Monday to Thursday 8 am to 4 pm CET and Friday at 8 am to 3 pm CET. Are you a SoMe kind of person, you can also write to us via our Facebook page. When you make your inquiry, you can make the process significantly faster if you come prepared with the chassis number (VIN) of the car in question.
Our first priority is always to provide high quality customer service, but this is followed closely by quick response time. As we always follow any inquiries through to the end, there may be a short waiting time on the phone at some times, as it is not always possible for us to reply to emails or inquiries via Facebook instantly. However, no one will be forgotten and we take great pride in responding to all inquiries as soon as possible. Therefore, we can guarantee that everyone receives response to requests on the next business day, but typically much sooner.
Based on the philosophy "Serving BMW people" we have made our own blog KOEDblog.com, where we write about news, events, tips and tricks and more.